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903 Consulting Hacks for Maximum Impact

10:00 AM - 11:00 AM
Friday, April 14

Tracks: Management & Strategy

As L&D professionals we are often seen as training order-takers, even though we offer much more than that to our organizations. We routinely conduct assessments and perform analyses that position us to make impactful recommendations beyond training solutions. So how do we amplify our voices and expand our influence as trusted learning partners and true performance consultants?

In this session you’ll learn how boosting your consulting skills can increase your impact as a learning professional, regardless of your role. Diving into each step of a consulting process, you’ll first learn about key discovery information to gather and then how to gain agreement on expectations. After considering options for research and analysis, you’ll explore the critical step of preparing your results using techniques such as framing, data visualization, and storytelling. Finally, you’ll learn how to successfully guide a consultative discussion using tips grounded in brain science. You’ll leave this active session with practical ideas, tools, and knowledge you can immediately start using.

In this session you will learn:

  • How to increase your impact by following a highly scalable consulting process
  • To gain agreement on expectations using an easy, three-step method
  • To effectively say “no” to a request
  • To bolster your skills with consulting hacks related to active listening, confidence, data visualization, storytelling, and cognitive biases

Liz Herrick

Manager, Performance Consulting


An accomplished professional in education, training, and performance solutions, Liz Herrick has designed and led the development of instructional programs in various formats: web-based, multimedia CD-ROM, interactive DVD, video, simulations, scenario-based, games, audio, and computerized adaptive testing. With experience covering both corporate and K-12 audiences, her achievements include corporate performance solutions with proven business results (cost savings and improved performance metrics), award-winning educational games, and national conference presentations (the Learning Guild, ISPI, and NECC). Liz holds master’s degrees in education and educational technology. She is an ATD Master Performance Consultant and a Certified Everything DiSC Facilitator.