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510 Crafting a Participatory Learning Culture

1:00 PM - 2:00 PM
Thursday, April 13

Tracks: Instructional Design

The drastic increase in remote work has greatly decreased opportunities for connection, belonging, collaboration, inclusion, and inspiration. Most efforts to replicate or replace in-person work experiences and culture are not at all engaging or effective. Learning experiences are powerful modes of community and culture building, fostering values and mindsets.

In this session you will learn about our model, which identifies, leverages, showcases, and develops internal expertise to curate, design, and deliver learning experiences for Indeed employees. You will also learn about our multidirectional approach to fostering connection, belonging, inclusion, and community through learning cohorts, manager engagement, continual feedback collection with rapid iteration, highly interactive synchronous sessions, communications features of our subject matter experts and learners, AMAs with experts in the skills being learned, and intentional launches and conclusions with capstones and debriefs. You will leave this session with a clear and scalable methodology for cohort-based blended learning experiences that also do the crucial work of building community and culture.

In this session you will learn:

  • How to identify and leverage internal expertise (and why you should)
  • How we remained responsive and collaborative to allow rapid iteration
  • How to design by, for, and about your learners
  • How to highlight the WIIFM (what’s in it for me?) and foster buy-in
  • Why we focused on the HOW of learning experiences, as this is integral to WHAT is learned
  • The data demonstrating the efficacy of our efforts

Technology discussed:

Degreed, Indeed Learn, Slack, Qualtrics, Zoom, Miro, Asana

Cassidy Browning

Manager of Learning Solutions


Cassidy Browning, manager of learning solutions at Indeed, is a highly skilled educator, human resources generalist, and program/people/client manager inspired by the transformational possibilities of learning and professional experiences. Her commitments to diversity, equity, inclusion, and data-driven design fuel perpetual growth and improvement. She has a PhD (ABD) from University of Texas at Austin and an MA from University of Illinois at Urbana- Champaign.