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306 Get Them To Yes: Tools and Tactics to Get What You Need From Stakeholders

2:30 PM - 3:30 PM
Wednesday, April 12

Tracks: Management & Strategy

Series: Instructional Design Summit

Many designers have experienced an urgent request from senior management to create a learning solution for a performance issue. The deadline is short, the details are limited, and the stakeholders aren’t in agreement about the root cause of the problem. Working remotely has made employee access and collaboration even more important, and a bit more challenging. What if there were simple strategies and tools IDs could use to get direction, gain consensus, and streamline processes to move their projects forward?

In this session you will learn how to address the common challenges that often occur during the initiation and planning stages of learning solution projects such as unclear communication, unrealistic timelines, and confusing expectations. You will learn how to use free tools like Google Forms and Excel at the onset of your project to help stakeholders brainstorm and make decisions more effectively and efficiently. You will also learn how to facilitate productive strategy meetings that end with clear decisions, defined actions, realistic deadlines, and greater buy-in of your recommendations from key stakeholders. At the end of this session, you will be ready to implement these strategies and leverage these tools to help you gain the critical information you need while demonstrating to your managers your expertise as a strategic project manager.

In this session you will learn…

  • To facilitate meetings with stakeholders that generate decisions and actions 
  • How to use Google documents for brainstorming and collaborating with stakeholders and SMEs
  • To leverage data from brainstorming to gain buy-in for your learning and design recommendations
  • Additional tools and tips that can help with managing stakeholders

Technology discussed:

Google documents (Forms, Sheets, Slides), Articulate 360, Microsoft Office, https://www.poll-maker.com/

Kandice Kidd

eLearning Manager

American Epilepsy Society

Kandice Kidd is the eLearning manager for the American Epilepsy Society (AES). As the society’s first eLearning manager, Kandice manages all aspects of eLearning instructional design and development and provides guidance to the executive team on strategies to expand the AES eLearning course catalogue. Prior to AES, Kandice worked for over eight years as senior manager for the American Society for Clinical Pathology overseeing the development and maintenance for a variety of online educational programs.