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206 The Power of the Performance-First Mindset

1:00 PM - 2:00 PM
Wednesday, April 20

Tracks: Micro & Workflow Learning

Distractions are all around us, especially now that more employees are working remotely. In fact, research shows that the average employee is only productive for 2 hours and 53 minutes each day. Interruptions happen about seven times every hour, which means your workforce could be losing up to four hours of valuable working time due to distractions. Don’t let learning be one of them! Shed those hours spent training in the classroom or online by embedding your business processes and learning into the flow of work.

Workflow learning developed via the 5 Moments of Need methodology decreases formal training and costs by 30% with improved performance, reduces wait times to access work-related materials by 75% with improved performance, and creates and cultivates a dynamic, engaged team where employee performance is visible.

In this session, you will learn:

  • Exposure to successful, real-world examples of performance-first shifts and solutions
  • Measurable and defendable advantages of embedding business processes and learning into the flow of work
  • Best practices for shifting current training-first mindsets to be performance-first focused
  • The design considerations when integrating Workflow Learning into an existing learning approach

Bob Mosher

Chief Learning Evangelist

APPLY Synergies, A 5 Moments of Need Company

Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.