EXPOA103 Invisible or Disruptive: Two Radical Approaches to Learning Design
12:00 PM - 12:30 PM
Wednesday, April 12
Series: Live from Learning Solutions
Changing behavior is hard. Online learning can communicate ideas and encourage change but it often struggles to deliver when your workforce is busy and inundated with other messaging. So, how can you design experiences that cut through the noise and lead to real behavioral change?
Taking inspiration from outside of corporate learning and drawing upon gaming, psychology, and behavioral economics, we will look at two radically different answers to this question: creating ‘invisible’ experiences and creating ‘disruptive’ experiences. During the session we’ll be sharing real examples of ‘invisible’ and ‘disruptive’ learning experiences we’ve created at Learning Pool and offering helpful tips for how you can transform the solutions you commission and create.
In this session you will learn:
- What truly invisible and disruptive learning experiences are and why they are effective
- What tools and technologies you can use to create these types of experiences
- How to combine these experiences to deliver real behavioral change
- What other organizations have achieved with this approach
Technology discussed:
Authoring tools (Storyline, Adapt, Rise), adaptive learning (Scholar, Poet), video and multimedia, learning experience platforms, campaign tools

Sharon Claffey Kaliouby
VP, Strategic Alliances
Learning Pool
Sharon Claffey Kaliouby is VP, strategic alliances for Learning Pool. She was most recently a learning fellow & advisor for Elliott Masie Productions and previously held roles including head of global learning & development for State Street Global Advisors and at Thomson Reuters, head of the sales academy learning partners globally. As well as working with Learning Pool, Sharon is co-founder of the #WomenInLearning initiative, a 2019 Top 50 Leaders in Learning & Development – Americas, the 2018 Learning & Performance Institute Professional of the Year, and a two-time member of the USFA National gold medal women’s sabre fencing team.

Jack Quantrill
Director of Learning Experience
Learning Pool
Jack Quantrill has been developing online learning for over a decade. In that time, he has created and advised on learning for organizations as diverse as Barclays, The Ministry of Defence, Vodafone, DHL, Lidl, the IOC, and FIFA. Having also led learning initiatives for The FA and Boots as an internal L&D professional, Jack always focuses on the wider context of learning experiences. Considering organization culture, motivational factors, delivery platforms, and success measures, he works to ensure that what looks good on paper makes a positive difference in reality.