Learning professionals face unprecedented challenges due to shifting attitudes about work (e.g. the Great Resignation) and the shifting nature of how work gets done (mobile, flex, artificial intelligence agents, etc.). Increasingly the working and learning experiences of humans will blur together and be shared with automated intelligent agents embedded in real-world or virtual work environments. An “intelligence augmentation economy” is replacing the knowledge economy. Just like the industrial economy and service economies before it, the IA economy will fundamentally change the nature of work, what people need to learn, and what learning looks like. Do you and your team have the strategies and tools to navigate this new age of human-machine productivity?

This session you’ll learn about a process used by leading organizations like FedX, Duolingo, and the US Army to adapt L&D for present and future shifts in how people work and learn. You will unpack learning engineering use cases that iteratively apply the learning sciences using human-centered engineering design and data-informed decision making to support learners and their development. You will learn how your organization can use the learning engineering process to respond to challenges due to shifting attitudes about work and the shifting nature of how work gets done. You will learn how instructional designers work within multi-disciplinary learning engineering teams and the shared understanding needed for success. You will learn about learning engineering strategies, tools, and communities of practice available to help you transition your organization for the future.

In this session you will learn:

• How the “intelligence augmentation economy” is replacing the knowledge economy and how you can respond
• What learning engineering is and how you can develop your team into a learning engineering team
• The role of instrumentation and data analytics in learning engineering
• Who is using learning engineering to push the envelope on learning and development
• How the US Army is using learning engineering tools for learning with military precision

Technology discussed:

DuoLingo platform, The US Army’s Generalized Intelligent Framework for Tutoring (GIFT), The Advanced Distributed Learning (ADL) Initiative’s Total Learning Architecture (TLA), The US Army’s Synthetic Training Environment Experiential Learning for Readiness (STEEL-R), IEEE Learning Technology Standards, Experience API providers and learning record stores for instrumentation of learning experiences.