613 Managing Project Assets and SME Expectations
2:30 PM - 3:30 PM
Thursday, April 13
Tracks: Management & Strategy
Series: Instructional Design Summit
Have you ever worked on a project where you thought you had a solid understanding of its direction, only to be re-directed when a late-coming SME joined the project team? Or, have you ever received contradicting changes and edits from competing SMEs? The good news is this is normal. The better news is that if we know this will happen, we can manage miscommunication and establish a good plan. Part of that plan involves good asset management.
Communicating through the design phase is hard enough, but the lack of communicating the expectations and transitioning from design to development is where things really fall apart. After the initial analysis concludes and eLearning is chosen, designing that solution is the next step. Often SMEs do not fully comprehend the process, and it is challenging to communicate the final output during the design phase.
Storyboarding is a documentation process comprising documents outlining the instruction with various notes on developing the project. When content, including all media assets, have clear design notes, documents, and scheduled meetings, all speak the same language. In this session, we’ll look at a simple asset management plan. We’ll discuss a few ways to manage a communication plan and workflows for documenting the design through storyboarding, visualizing with models to aid in communicating the expectations when transitioning to development, and other tips to help you be more efficient.
In this session you will learn:
- The fundamental tactics of establishing a good asset management plan
- How to leverage technology for collaborative sharing and version controls
- The fundamentals of establishing a good communication plan
- Documenting techniques for managing SME expectations

Kevin Thorn
Principal Owner
NuggetHead Studioz
Kevin Thorn is an award-winning eLearning designer and developer, consultant, and owner of NuggetHead Studioz, a boutique custom design and development studio. After retiring from the US Army, Kevin pursued a career in corporate IT and training and development. With his combined military and industry experience, Kevin started the Studioz in 2012. He works with clients in various industries. Kevin is a well-known industry speaker and trainer and a certified facilitator in LEGO Serious Play methodologies. He holds a BS in information technology management from Christian Brothers University and an MS in instructional design and technology from the University of Memphis