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609 Navigating Learning and Engagement Strategies with Technology

2:30 PM - 3:30 PM
Thursday, April 13

Tracks: Emerging Tech

Sometimes the idea of continuing to navigate remote work and decentralized offices seems like an ancient odyssey filled with mythical dangers. The Straits of Messina, between Sicily and Calabria are the origin of the saying “between a rock and a hard place”. Sailors were fed stories about the Charybdis and Scylla, dangerous sea monsters who made the passage all the more treacherous. Myths can be the enemy of truth. The truth is this journey is not new and many companies created strong culture and engagement well before video calls or the internet. With today’s engagement technology options, you can bring all these efforts into one boat and sail between a rock and hard place to create a hub for reward, recognition, learning, and community for your teams no matter where they work. 

In this session you’ll learn how to take a holistic look at learning and engagement to create a learning culture. You will be presented with methods to incorporate microlearning to pique interest in course offerings, as well as strategies to sustain learning. You will also evaluate sample survey data to decipher what your survey data is telling you about your employee engagement. Lastly, you’ll leave this session with a map on how to navigate software selection through a needs analysis and align adoptions strategies using Roger’s Bell Curve.

In this session you will learn:

  • Engagement technology options
  • How to embed microlearning in engagement activities
  • Software selection criteria and needs analysis
  • Adoption strategies using Roger’s Bell Curve
  • How to promote inclusivity and culture awareness globally

Technology discussed:

Engagement technology, survey technology , learning management systems

Barbara Cotes

Manager Team Member Engagement


Barbara Cotes is a retired Navy veteran and an instructional designer. She’s led project teams designing aviation and leadership courseware for the Department of Defense and US military. She has also designed award-winning curriculums for intermodal operations. She holds a bachelor’s degree in technical operations, a master’s degree in aerospace science, and certifications in instructional design, human resources, and Lean Six Sigma. Barbara is on advisory boards for Keiser University and several Florida Universities, she is an active member of trade associations, and has been a speaker at national and international conferences.