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EXPOA105 Personalization: Bridging the Gap Between Learning and Performance

2:00 PM - 2:45 PM
Wednesday, April 20

Tracks: Micro & Workflow Learning

Series: EXPOA

Remote work brought in some much needed changes to the learning experience. Mandatory week-long training sessions were replaced with more tailored experiences that cater to individual employees’ schedule and needs.

A one-size-fits-all approach is clearly not serving the needs of enterprises. Learners need more frequent and targeted contextual learning experiences to be successful in the long term. Most companies don’t have the strategy, content, or technology in place to execute this. Delivering personalization at scale is the key to improving individual performance and organizational performance.

In this session, Sushank Singla will talk about how L&D leaders can build an adaptive learning environment that provides people with exactly what they need, when they need it, in order to build knowledge and skills that align with the organizational goals.

Sushank Singla

Regional Sales Head - US East


Sushank Singla is enterprise manager at Whatfix. With more than seven years of experience in the digital and technology space, Sushank carries a strong passion to create long-lasting customer relationships and delight. At Whatfix, he leads digital adoption practices by acquiring and onboarding new customers across the US – East Coast Market. Instrumental in crafting the customer buying journey and enabling best-in-class adoption and onboarding methodology, Sushank is passionate about DAPs and the underlying world.