Jeannette Munroe is a lifelong instructional systems designer who has worked in government, non-profit, academic, and commercial markets.  She holds a summa cum laude BA in anthropology from the University of Pittsburgh and an MA in instructional systems design from the University of Maryland, Baltimore County, where she has been a faculty member of the graduate school for the past 16 years. Prior to her current position as senior director for North America revenue enablement at Sodexo, Jeannette was a media spokesperson and communications officer at the Central Intelligence Agency.