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305 Systems Thinking and Learning Design

2:30 PM - 3:30 PM
Wednesday, April 12

Tracks: Instructional Design

Every learning and development person has gotten that request. The one where you immediately want to ask: “Are you sure that’s a training problem?” But you can’t always make that case to stakeholders who have come to you with a training solution already in mind. There are a number of different ways to address this challenge, and having concrete methods to analyze the underlying issues can make all the difference in persuading stakeholders and in solving actual business problems.

In this session you’ll find out how systems theory and systems mapping are additional tools that you can use to address both the “it’s not really a training problem” and to reinforce the factors outside the learning experience that need to be aligned in order for a learning intervention to be successful.

In this session you will learn:

  • How to identify the appropriate level (individual, group, system) for intervention and feedback
  • How to map system dynamics
  • How to use systems tools to persuade stakeholder and satisfy business needs
  • How to use antifragile systems planning to plan for challenge like content management

Technology discussed:

Loopy – Systems Mapping Tool

Julie Dirksen

Learning Strategist

Usable Learning

Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years’ experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She’s interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she’s been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.