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102 Architecting Learning Experiences: Human-Centered Design

10:45 AM - 11:45 AM
Wednesday, April 20

Tracks: Instructional Design

Creating learning experiences to meet the changing needs of organizations is key, as developing talent exists both inside and outside of formal learning solutions. We will start with an overview of research and design thinking to define the problem and how to move forward architecting holistic end-to-end solutions for both business and user experience (UX) needs.

Using real-world case studies you will gain an understanding of the need for good consulting skills, managing difficult conversations, and building credibility and trust with diverse and evolving teams, which is critical to delivering solutions with measurable and scalable impact. Since so many of us are working remotely or in hybrid environments, we will look at how learner journey mapping and wireframing & prototyping have evolved to ensure we have a diverse and inclusive environment throughout our Agile development process.

In this session, you will learn:

• What a learning experience is

• How to approach learning from a business strategy perspective

• How to collaborate with diverse and changing teams

• Real-world examples to help guide you on your next project

• Useful tools and resources ready for use

Technology discussed:

Online SaaS solutions and resources

Linda Daniels

Associate Director | Innovation Accelerator | Vaccines


Linda Daniels is a strategic partner with a focus on architecting universal, holistic, and accessible experiences to improve the world in which people live, work, and play. She is recognized for business and problem-solving insights with an emphasis on human-centered design, Agile methodologies, and design thinking to build multidisciplinary teams that bring concepts to reality and deliver growth for world-wide brands.