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GS02 The Future of Work Is Here

8:30 AM - 10:00 AM
Thursday, April 21

Constant technology innovations, an evolving workforce, and a changing global marketplace were already dramatically impacting the face of the workplace. Then COVID-19 arrived and the script got flipped upside-down. The ways we connect, share, and learn with each other changed overnight, disrupting how our organizations work and how we approach supporting the training and development needs of a hybrid workforce. In this inspiring keynote, technology strategist and futurist Crystal Washington shows learning professionals how we can thrive in today’s uncertain times while keeping an eye on the horizon to be ready to ride future waves of change. We will explore the significant ways in which technology is changing how we interact and learn with one another, and discover unique ways to embrace technology trends, fortifying your future for the long run. Expect to uncover tips and tactics for riding the waves of change while avoiding wipeouts.

Sponsored by:


Crystal Washington

Futurist, Technology Strategist, and Author

Crystal Washington, CSP works with organizations that want to leverage technology to increase profits and productivity. As a technology strategist and certified futurist, Crystal takes complex social media, app, and web topics, and makes them easy to understand and accessible for everyday people. Crystal’s clients comprise Fortune 500 companies including Google, Microsoft, and GE and as a sought-after keynote speaker, she has entertained and educated audiences around the globe. She has appeared in numerous publications including Entrepreneur, Bloomberg Businessweek, and Forbes and is regularly contacted by major television networks as a tech expert. Crystal is the author of One Tech Action: An Efficiency Guide for Busy Non-techie Professionals to get More Done, Build Better Relationships, and Enjoy More Free time and The Social Media Why: A Busy Professional’s Practical Guide to Using Social Media Including LinkedIn, Facebook, Twitter, YouTube, Pinterest, Google+ and Blogs for Business.