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207 Welcome to the Metaverse: What Do L&D Professionals Need to Know?

1:00 PM - 2:00 PM
Wednesday, April 12

Tracks: Emerging Tech

The metaverse: It’s a word we’ve all been hearing a lot of since Facebook changed its name to Meta. But do you understand what it is? You probably know it has something to do with augmented and virtual reality, and you know NFTs of pictures of apes can be very lucrative, but it’s a lot more than that. The concept of a metaverse is not just science fiction anymore, and it’s not just a buzzword. How will it impact the future of learning and development? You might not think it’s relevant to your organization today, but it very likely will be in the future.

In this session I’ll define what the metaverse is and what it isn’t. We’ll talk about what it looks like today, and what the next 10 years could hold. I’ll discuss the potential upsides and downsides of this technology with regard to L&D. I’ll give examples of how metaverse technology can be used in L&D today, and talk about topics, tools, and trends you should be paying attention to in order to keep it on your organization’s horizon. You’ll come away with a better understanding of what these technological developments mean for you, your organization, and your learners.

In this session you will learn:

  • If the metaverse is just a buzzword or is something real
  • How metaverse technologies are related today to L&D, and where they might be relevant in the future
  • Business cases that can be made for metaverse tech in L&D
  • How to use these technologies today

Technology discussed:

Metaverse, blockchain, AR/VR, AI/ML

Jennifer Solberg


Quantum Improvements Consulting

Jennifer Solberg, PhD, is the founder and CEO of Quantum Improvements Consulting (QIC), an Orlando-based firm specializing in the application of emerging technology to training for complex skills. A cognitive psychologist by trade, her work focuses on how to design, develop, implement, and evaluate training technology for the Department of Defense and other clients. At QIC, she leads a growing team of learning science professionals. In addition to her many peer-reviewed publications, her work has been featured in The New York Times, the Pentagon Channel, and Signal Magazine.