Theresa Papaleo is the senior director of the learning & people development team for Checkers Drive-Thru Restaurants, Inc. She manages a growing team of in-house content developers and in-field training managers and specialists that service both company and franchise restaurants, as well as a director of diversity. Her team impacts and influences the full lifecycle of restaurant performance, beginning with the new restaurant opening process through top-level leadership development. Ms. Papaleo has over 20 years of leadership acumen in learning and development. She is an insightful and operationally-minded leader, owing to her global experience in the restaurant and food service industry.